Shipping policy

All orders placed with Gemstone Galaxy are shipped from our registered office in Jaipur, India.
R-6 Indra Puri, Lal Kothi, Jaipur - 302015

Gemstone Galaxy offers shipping in India only. For Online Payment no Extra Shipping Charges, For COD Orders 70Rs Extra is Charged.

As soon you place your order with Gemstone Galaxy, you will receive a confirmation email.

As soon as your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on the website of the relevant courier company.

The customer must provide full and valid address and contact details. Gemstone Galaxy can’t and won’t be held responsible for the loss of shipment due to incorrect address details.

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.

Shipping time depends on your location, usually it takes 4-6 days for Delivery.

Any delay and/or extension in delivery time caused by the courier company carrying your package is their responsibility. Gemstone Galaxy will attempt to fast track the delivery in case of delays, however, won’t and can’t be held liable for such after we’ve dispatched the item from our end.

In instances of receival of a damaged-in-transit package, please write us a mail at info@gemstonegalaxy.in , Gemstone Galaxy's support team will work with you to give you a solution to the issue